IT Support

Welcome - Important Goldcage Africa Technology Services and Solutions Support & Access Information.

This site contains links to important services and contact details for goldcageafrica IT Support globally.

The best way to access IT Support from any location is to email -

Sending an email will ensure your request for help is reviewed and responded to by the most appropriate person as soon as possible.

Regional IT Assistance and After Hours support is available as listed below:
Region Phone Contacts Availability
Uganda - English speaking only +256 200999937 24 hours, 7 days a week
Kenya From offices: Extension 123
External: +254 204500899
Monday to Friday 7.30 am - 5.30 pm local time (excluding public holidays)
External: +255 14 2097654
Monday to Friday 8.00 am - 5.30 pm local time (excluding public holidays)
South Sudan - Juba From office: Extension 2050
External: +211 922 560081
Monday to Thursday 8.00 am - 7.00 pmFriday 8.00 am - 1.00 pm local time (excluding public holidays)


Useful Links

Citrix Remote Desktop Access - Global

MydeskAPAC - Citrix Desktop


Webmail Access - Global